Convenient, Personal Care
on your terms!


Lyric has you covered. Get ongoing advice, diagnosis, prescriptions, lab tests, referrals,
and notes for school or work.


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High-quality, easy-to-access healthcare on your terms

In Partnership with Healthcare.com, members receive healthcare when they need it, not as they've always known it.

Lyric is complete Integrated Virtual Primary Care.

Compassionate care from start to finish
Urgent Care

24/7 on-demand access to licensed physicians to help with non-emergency needs...

Primary Care

Get ongoing, personalized care from a provider committed to your complete health...

Behavioral Health

Visit with a caring mental health professional for depression, anxiety, or other concerns...

Dermatology

Get a treatment plan for acne, eczema, or other conditions...

Message A Specialist

Get advice from board-certified physicians, psychologists, pharmacists, dietitians and more

Care Navigation

Guidance and Navigation to make healthcare easy to access, understand and use...

Integrated Labs

Leveraging data to determine potential risk factors in order to manage special conditions...

Prescription Program

Receive discounts of up to 60% for name brand prescriptions for you and your family...

Specialty Referral

Get a quick and easy specialist referral for any condition your Doctor can't treat...

Pet Telehealth

24/7/365 access to a dedicated team of licensed veterinarians.

Healthcare Now

JUST IMAGINE You wake up one morning with sudden cold-like symptoms: stuffy nose, cough, congestion. You have trouble getting an appointment with your existing doctor and you don't want to miss time at work by sitting in an urgent care or ER waiting room.


1
CONNECT

Patient calls 877-275-7142 or logs on to their member portal to schedule a consultation with a physician licensed in their state.

2
TRIAGE

Member speaks to a Care Coordinator who will triage and update the patient's Electronic Health Record (EHR) along with all symptoms.

3
CONSULT

Member consults with Physician who recommends a treatment plan. If a prescription is necessary, it's sent to the pharmacy of your choice.

4
CARE CONTINUITY

The doctor will update the member's EHR immediately after the consultation. The patient has 24/7 secure access to their member portal.

Benefits


Savings

Reduce your healthcare costs and less out-of-pocket expenses; your plan has $0- Co-Pays

Prescriptions

Medications are often expensive. Now you can save up to 60% on your medications

No Waiting Rooms

With Lyric, you can connect with a Doctor on average in under 17 Minutes

FREE Annual Lab Panel

Primary and spouse may receive 1 (one) FREE annual wellness panel and receive discounts on additional labs

Specialty Referrals

In the event you need to see a specialtist, your Primary Care provider can refer you to a local specialist

Care Navigation & Coordination

Your 24/7/365 Dedicated Care Team is here to help you navigate your providers and appointments

Message a Specialist

Get advice or ask any medical question to our expert team of board-certified physicians, psychologists, pharmacists, dentists, dietitians and more.

Pet Telehealth

24/7/365 access to a dedicated team of licensed veterinarians.


Once again, many thanks for your clarity and consideration. It is really refreshing to find that in a business. Keep it up. Looking forward to working with your company when we get the website up and running.

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Frequently Asked Questions

When you become a member of Lyric, you will be able to select a primary care physician (PCP) from our nationwide network of providers. We're happy to work with your current PCP to ensure seamless continuity of care.
If you selected a family plan, Yes you will be able to add your spouse and up to 6 dependents.
Yes. Our on-demand physicians and primary care providers can prescribe medications as clinically necessary and appropriate and can prescribe refills for maintenance medications. We do not prescribe opioids, narcotics and other DEA-controlled substances.
Lyric has partnered with both LabCorp and Quest Diagnostics (with over 11,000 locations nationwide) to offer lab services for all members and their dependents. In the event labs are needed your CARE team will coordinate with you to find the nearest location.
In the event your Primary Care Physician recommends you to see a specialist, our CARE team will work with your insurance provider or cash-pay to locate the nearest specialist.
THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00.
Our veterinarians are allowed to provide diagnostic and non-prescription solutions. All prescriptions must be prescribed during an in-office appointment.

75%

of most practices
are closed after 6pm

4hrs

Average time in
emergency waiting room

21

Average number of days
to schedule Dr. appt.

66%

of ER visits
are non-emergency